Cookie Policy

Our website uses cookies to tell you apart from other visitors to kloww.co.uk. This helps us give you a smooth experience while you browse, and it also helps us understand how the site is used so we can keep improving it.

A cookie is a small file made up of letters and numbers that is placed on your browser or device when you visit our site, provided you agree to it. The information inside a cookie is transferred to your device’s storage.

We use the following types of cookies:

Strictly necessary cookies. These cookies are needed for our website to operate and are always active, because the site simply won’t function correctly without them. They include, for example, the cookies that keep items in your shopping cart, let you log into your account area, and allow you to complete checkout securely. You can block these cookies through your browser settings, but if you do, some or all of the website may stop working for you.

Analytical or performance cookies. These cookies let us recognise and count visitors to the site and see how people move around it. They help us improve how the website works — for example, by making sure visitors can easily find what they’re looking for.

Functionality cookies. These cookies recognise you when you come back to our website. They allow us to personalise your experience and remember the choices you’ve made, so you don’t have to re-enter your preferences on every visit.

Targeting cookies. These cookies record the pages you’ve viewed on our site and the links you’ve clicked. We may use this information to make our website, and any marketing shown on it, more relevant to your interests.

You can find more detail about the individual cookies we use, and why we use them, below:

Essential cookies: these cookies are needed to deliver the services available across the website and to let you use its core features — your cart, your account login, and secure checkout. They also help authenticate users and protect against fraudulent use of accounts. Without these cookies, the services you’ve asked for can’t be provided, and we only use them for that purpose.

Cookie consent cookie: this cookie records whether you have accepted or declined the use of cookies on our website, so we don’t need to ask you again on every visit.

Functionality cookies: these cookies remember choices you make while using the website, such as your login details or region. Their purpose is to give you a more personal experience and save you from re-entering your preferences each time you return.

Security cookies (hCaptcha): our newsletter sign-up form is protected by hCaptcha, which sets cookies to verify that you are a real person and not an automated bot. hCaptcha is a third-party service, and its use of data is covered by the hCaptcha Privacy Policy and Terms of Service.

Please note that certain third parties may also set cookies on our website, and we have no control over these. These third parties may include providers of external services such as web traffic analysis tools, security services like hCaptcha, and social media platforms such as Instagram and TikTok if you interact with their content through our site. Third-party cookies of this kind are likely to be analytical, performance, or targeting cookies.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Choices about cookies

You can choose which analytical, functionality and targeting cookies we are allowed to set by using the controls below:

Strictly necessary cookies — ALWAYS ACTIVE

Analytical or performance cookies — OFF

Functionality cookies — OFF

Targeting cookies — OFF

You can also select “Reject All” in the cookie banner when you first visit the site.

Please be aware that if you use your browser settings to block all cookies (including strictly necessary ones), you may not be able to access some or all parts of our website.

Last updated: July 2026. For any questions, please contact us.